Gajee Terms & Conditions – A Complete Guide to Using the Platform

These Terms & Conditions ("Terms") apply to the use of the Gajee platform (gajee.pro) and all its services. When you create an account, log in, play games, or use any service on Gajee, you are deemed to have read and accepted these Terms.

Gajee is committed to providing a reliable and transparent online gaming environment for users in Bangladesh. These terms are designed with that goal in mind — so every member knows exactly what they are getting and what to expect.

1. General Terms & Conditions

Gajee reserves the right to update these Terms & Conditions at any time. A notice will be posted on the website and the effective date will be updated accordingly. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Applicability

These Terms & Conditions apply to all Gajee services, including slots, Live Casino, Sports Betting, fish games, the VIP program, and all bonus offers. In the event of any dispute, these Terms shall be considered final.

• All services on Gajee are intended for entertainment purposes only and are not a guaranteed source of income.
• Gajee reserves the right to cancel or modify any promotion or offer without prior notice.
• These Terms are also available in English; in the event of a dispute, the English version shall apply.
• Gajee's services cannot be accessed from countries where online gaming is prohibited by law.

2. Account Registration & Verification

To register an account on Gajee, you must provide accurate and complete information. Providing false or misleading details may result in account termination and forfeiture of any deposited funds.

Registration Requirements

• Applicants must be at least 18 years old.
• Each person may register only one account. If multiple accounts are found under the same individual, all of them will be closed.
• Multiple accounts cannot be created using the same phone number, email address, or payment method.
• The name, address, and other details provided at registration must match the information submitted during verification.

KYC Verification

Gajee complies with international Anti-Money Laundering (AML) policies. As a result, for withdrawals above certain thresholds or in cases of suspicious activity, you may be required to submit one or more of the following documents:

• Scanned copy of National ID (NID) or Passport
• Recent utility bill or bank statement (address verification)
• Proof of payment method used (screenshot or confirmation SMS)

3. Deposit & Withdrawal Policy

Deposits and withdrawals on Gajee are easy via bKash, Nagad, and Rocket. All transactions are processed in BDT.

Deposit

• Minimum deposit: BDT 200
• Maximum single deposit: BDT 50,000
• Deposits are usually instant or credited to your account within 30 minutes.
• Depositing from a third-party account is strictly prohibited.

Withdrawal

• Minimum withdrawal: BDT 500
• Maximum daily withdrawal: BDT 200,000
• Withdrawals on verified accounts are processed within 30 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals may be held until KYC verification is completed.

4. Bonus & Promotion Terms

Gajee offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

Wagering Requirements

All bonuses are subject to wagering requirements. For example, a 100% welcome bonus typically carries a 20x wagering requirement — meaning if you receive a BDT 1,000 bonus, you must wager BDT 20,000 before making a withdrawal.

• Bets placed with bonus balance may only count toward designated games.
• Bonuses must generally be used within 7 to 30 days; they will expire at the end of that period.
• Multiple bonuses cannot generally be combined unless explicitly stated in the promotion.
• Gajee reserves the right to cancel any bonus if misuse or manipulation is suspected.

Free Spins

Wagering requirements apply to winnings from Free Spins. Free Spins are generally issued for specific slot games and cannot be used on other games.

5. Gaming Rules

All games on Gajee are conducted fairly and transparently. RNG (Random Number Generator) technology is used to ensure every outcome is completely random.

• If a game is interrupted mid-session due to a technical error, the bet amount will be refunded.
• Gajee is not responsible for games interrupted due to loss of internet connection; however, bet outcomes will be determined based on server logs.
• The dealer's decision in Live Casino is final.
• Full details on game rules and payouts can be found within each individual game.
• If any match is cancelled in Sports Betting, the stake for that bet will be refunded.

6. Prohibited Activities

The following activities are strictly prohibited on Gajee and may result in account termination as well as legal action:

• Abusing the bonus system or claiming bonuses through multiple accounts.
• Using stolen or fraudulent payment methods.
• Using software bots or automated tools in games.
• Money laundering or any form of illegal financial transactions.
• Attempting to gain unauthorized access to another member's account.
• Exploiting technical glitches on the platform to gain an unfair advantage.
• Rude or threatening behavior toward Gajee staff.

7. Account Suspension & Closure

Gajee may temporarily suspend or permanently close an account under the following circumstances:

• For breaching the Terms & Conditions.
• Failure to pass KYC verification or proven submission of false information.
• When suspicious transactions or fraudulent activity are detected.
• When a member submits a self-exclusion request.
• By directive of a regulatory authority or court order.

During the suspension period, account access and transactions will not be permitted. If cleared following the investigation, the account will be reinstated and the balance restored.

8. Privacy & Data Protection

Gajee takes your privacy seriously. To read our full privacy policy, Click Here।

• Your information is never sold to third parties.
• All personal and financial data is protected with 256-bit SSL encryption.
• Documents collected for KYC verification are stored on secure servers.
• Your information is used solely for service delivery, fraud prevention, and legal compliance.

9. Responsible Gaming

Gajee believes gaming is a form of entertainment, not an addiction. That is why responsible gaming is a core part of how we operate.

• Each member can set their own daily, weekly, or monthly deposit limits.
• A cooling-off period of 24 hours to 6 months can be taken if needed.
• Contact the support team to request permanent self-exclusion.
• If you feel you are losing control over your gaming, please seek professional help.

To learn more about responsible gaming, visit our Responsible Play Visit the page.

10. Dispute Resolution

If you have a dispute or complaint, please contact Gajee's support team directly in the first instance. We typically resolve issues within 24 to 48 hours.

Dispute Process

1. Submit a complaint to the support team, including all relevant information and screenshots.
2. Our team will provide an initial response within 48 hours.
3. A final decision will be provided within 7 business days for complex cases.
4. If you are not satisfied with a decision made by Gajee, you may appeal to the relevant licensing authority.