Data Protection Policy

Gajee Privacy Policy – Our Firm Commitment to Protecting Your Data

Your personal information at Gajee is held in trust. This Privacy Policy clearly explains what data we collect, how it is used, and what rights you have.

Last Updated: January 2026
Applicable: Bangladesh
SSL Secured
Quick facts
Data is not sold
256-bit Encryption
GDPR Compliant
Delete at Any Time
Security commitment

All Gajee servers are secured with advanced firewalls and encryption. Your data is never at risk.

1. Introduction

Gajee (gajee.pro) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our first responsibility. This Privacy Policy applies to all Gajee services, websites, and mobile apps.

Whether you are opening an account, making a deposit, playing a game, or reaching out to our support team, we handle your information with the utmost care at every step. This policy is written in plain language so you can clearly understand what we do — and do not do — with your data.

Gajee's Privacy Policy is built in accordance with international data protection standards. We never sell your personal information to third parties or share it without authorization under any circumstances.

Gajee's Core Principles: Your information is used solely for service delivery and security purposes. It is not used for any other purpose.

2. What Data We Collect

Gajee collects only the information that is necessary. No unnecessary personal data is requested. Below is a breakdown of the data collected by category:

Information collected during registration

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Current Address (if verification is required)
  • Preferred language and currency

Information Collected During KYC Verification

  • Scanned copy of National ID (NID) or passport
  • Bank statement or utility bill (for address verification)
  • Confirmation details for the payment method used

Automatically Collected Data

  • IP Address & Device Type
  • Browser type and operating system
  • Gaming history and transaction information
  • Website access times and page visit information
  • Cookies and session data
Data type Reason for Collection Mandatory?
Name and contact information Account Creation & Communication Yes
Identity document KYC & Age Verification Yes for withdrawal
Payment information Transaction Processing Yes
Device and IP information Security and fraud prevention Automatic
Gaming history Service Improvement & Responsible Gaming Automatic

3. How Your Data Is Used

Gajee uses your information only for the purposes listed below. Each use has a legitimate basis and is carried out with your consent.

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Transaction Processing: To securely process deposits, withdrawals, and bonus payments.
  • Ensuring security: IP and device information is used to prevent fraud, money laundering, and unauthorized access.
  • Customer service: To provide an accurate response to your complaints or inquiries.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Legal Obligations: Retaining data necessary to comply with regulatory authority directives.
  • Responsible Gaming: Monitoring your gaming behavior to flag potential issues before they escalate.

Gajee never shares your information with third parties for advertising purposes, nor does it use your data for political or religious ends.

4. Who Your Data Is Shared With

Gajee shares your information only when strictly necessary and in very limited circumstances. Your data never leaves our hands except in the following situations:

Authorized Third Parties

  • Payment processor: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data required to process and verify transactions.
  • KYC Verification Service: Registered third-party services for identity verification.
  • Game provider: Session data required for Live Casino or slots games.
  • Legal Authorities: Under a valid order from a court or regulatory authority.

What We Never Do

  • Selling your data to advertising companies.
  • Sending your data to social media platforms.
  • Sharing data with unknown or untrusted third parties.
  • Using your data for marketing purposes without your consent.

Please Note: Before sharing data with any third party, Gajee always verifies their privacy policy and security standards.

5. Data Security Measures

Gajee uses the latest technology and practices to protect your data. Our security framework operates across multiple layers, so if one layer is compromised, your information remains protected.

  • 256-bit SSL/TLS Encryption: Every data exchange on the website and app is encrypted.
  • AES-256 Database Encryption: All data stored on our servers is kept in encrypted form.
  • Two-factor authentication (2FA): An added layer of security for your account.
  • Firewall and DDoS protection: Advanced security measures to protect against external threats.
  • Regular security audits: Third-party security experts regularly audit our systems.
  • Restricted Staff Access: Only authorized personnel can access sensitive data.
  • Backup & Recovery: Regular backups are maintained to prevent data loss.

In the event of a data breach, Gajee will notify affected members within 72 hours and take all necessary steps.

6. Cookie Policy

Gajee uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Cookie types

  • Essential cookies: Essential for keeping your login session active and ensuring account security.
  • Performance cookies: To understand which sections of the site are used most.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand user behavior for service improvement purposes (anonymized).

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.

7. How Long We Retain Your Data

Gajee does not retain your information indefinitely. Each category of data has a defined retention period:

Data type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial regulatory requirements
KYC Documents 5 years after the end of the relationship AML Compliance
Gaming logs 3 years Dispute Resolution
Support Contact 2 years Service Quality Improvement
Cookies data At end of session or 30 days User Experience

Once the retention period ends, data is securely deleted or anonymized.

8. Your Rights

Every Gajee member has full control over their own data. You may exercise the following rights at any time:

1
Right to access information

To find out what information Gajee holds about you, submit a request to our support team. A full data report will be provided within 30 days.

2
Right to rectification

You can request corrections to any inaccurate or outdated information. Gajee will update it as soon as possible.

3
Right to erasure

When an account is closed or upon request, Gajee will delete all data that is not required to be retained under legal obligations.

4
Right to restrict processing

You may request that your data not be used for specific purposes, though this may limit certain services.

5
Right to data portability

You may request your data in a machine-readable format (CSV or JSON).

6
Right to Opt Out of Marketing Communications

You can opt out of promotional SMS or emails at any time.

To exercise any of your rights, please contact our support team: [email protected]

9. Protection of Minors' Information

Gajee strictly does not provide services to anyone under 18. Our registration process includes age verification, and KYC documents may be requested in any case of doubt.

If we discover that data has been collected from a minor, the account will be immediately closed and the data permanently deleted. If a parent or guardian suspects their child is using Gajee, please contact our support team — we will take immediate action.

For Parents: To keep your child away from online gaming, use parental control software and monitor their internet activity.

10. Policy Changes & Contact

Gajee may update this Privacy Policy when necessary. For any significant changes, we will notify you through the following methods:

  • A notice will be sent to your registered email address.
  • Any changes made at the time of account login will be displayed.
  • The "Last Updated" date at the top of this page will be changed.
  • At least 30 days' notice will be given for major changes.

If you continue using Gajee after a revised policy takes effect, you will be considered to have accepted the updated terms. If you do not agree with any changes, you have the right to close your account.

Contact Us

For any questions or concerns about the Privacy Policy, please contact our Data Protection Team:

Response Time: Within 24–48 hours
Live Chat: Available 24/7
What makes Gajee's privacy policy different
We do not just write the rules — we follow them every day. Find out why Gajee genuinely stands apart when it comes to protecting your data.
Military-Grade Encryption

Gajee uses 256-bit AES encryption — the same technology trusted by the world's leading banks. Every transaction and piece of personal information you share is fully secured.

Data is not sold

Gajee never sells your personal information to advertisers or third parties. This is a core commitment with no exceptions.

You're in Full Control

You always have the right to view, correct, or delete your data. Submit a request to our support team at any time and we will act on it promptly.

Regular security audits

Independent security experts regularly audit Gajee's systems. Any vulnerabilities found are addressed immediately.

Transparent Policies in Plain Language

Many sites write their policies in complex legal language that most people cannot follow. Gajee explains everything in plain, straightforward terms so you truly know what is going on.

Spam-Free Communication

If you prefer not to receive promotional messages, Gajee will not send them. You can opt out of marketing communications with a single click at any time.

Privacy FAQs
Here are answers to the questions you may have in mind.

No, Gajee never sells your personal information. Your data is used solely to provide services, ensure security, and meet legal obligations. This is our most fundamental commitment.

Certain data (such as transaction records) must be retained for a defined period due to legal obligations. However, marketing data, cookies data, and optional information are deleted immediately. Full details on retention periods are provided in the table above.

Your NID or passport is stored with 256-bit AES encryption. Only authorized KYC verification staff can access it when required. Once verification is complete, the digital copy of the document is kept under even more restricted access.

Gajee sends SMS messages for transaction confirmations and security alerts. Promotional SMS is only sent with your consent. You can opt out of marketing SMS at any time through your account settings or by contacting support.

In the event of a data breach, Gajee will notify affected members via email and SMS within 72 hours. The relevant authorities will also be informed, and immediate steps will be taken to minimize any harm.
Safe and trusted

Your data is safe — play with complete peace of mind!

Having read Gajee's Privacy Policy, you can see how seriously we take the protection of your data. Open an account with confidence and enjoy the best gaming experience in Bangladesh.

Data is never sold
256-bit Encryption
24/7 Support
বাংলা